Shipping policy

Qmax aims to deliver orders with delivery address inside Doha or nearby areas, within 24 hours once an order has been placed. But orders to distant locations like Al Khor, Mesaieed, Dukhan, Al Ruwais, Al Shahaniya etc. may take a bit more longer.

Our delivery schedule runs from Saturday to Thursday. Orders placed on Fridays might be delayed and delivered on Saturdays. We may charge extra handling fee on products that are heavy or need extra care while shipping.

Standard shipping: 

- Free delivery to all delivery addresses inside Qatar, for orders totaling QAR 35 or more.

- For total amounts less than QAR 35, we will charge an amount of up to QAR 25 to cover our delivery/fulfillment expenses and to provide service on time.

Order Cancellation: You may request that an order be cancelled provided the order has not already been processed and shipped. To inform about order cancellation, message us on WhatsApp +974 7116 6567 or just call us during our working hours of operation to request an order cancellation.

We ship packages only to locations inside Qatar. Qmax delivers nationwide. Any order request with a shipping address located outside QATAR will not be fulfilled.